Last updated: January 13, 2026

Faeora ('Faeora', 'we', 'us', or 'our') respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or otherwise interact with us.

This policy is drafted in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch and EU privacy laws.

Faeora is a registered trademark.
Faeora is registered in the Netherlands.

Chamber of Commerce (KvK) number: 55045219
VAT number: NL002470613B60

We may collect and process the following categories of personal data:
- Contact details such as name, email address, shipping and billing address
- Order and payment information (payments are processed by third-party payment providers; we do not store full payment details)
- Account information, if you create an account
- Communication data when you contact us via email or customer support
- Technical data such as IP address, browser type, device information, and usage data
- Marketing and cookie data, including interaction with advertisements

We use your personal data for the following purposes:
- To process and deliver orders
- To manage payments and prevent fraud
- To communicate with you about your order or inquiries
- To provide customer support
- To improve our website, products, and services
- To comply with legal obligations
- To show relevant advertisements via Meta and Google, where consent has been given

We process your personal data based on one or more of the following legal grounds:
- Performance of a contract (e.g. fulfilling your order)
- Legal obligations (e.g. tax and accounting requirements)
- Legitimate interests (e.g. improving our services, preventing fraud)
- Your consent (e.g. for marketing cookies and targeted advertising)
- You may withdraw your consent at any time.

We only share personal data with third parties where necessary, including:
- Payment service providers
- Shipping and logistics partners
- IT and website hosting providers
- Analytics and advertising partners such as Google and Meta (Facebook & Instagram)

These parties process data on our behalf or as independent controllers and are required to comply with applicable data protection laws. We do not sell your personal data.

Some of our partners (such as Google and Meta) may process data outside the European Economic Area. Where this occurs, appropriate safeguards are applied, such as Standard Contractual Clauses, to ensure an adequate level of data protection.

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, and tax obligations.

You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at info@faeora.com

Cookies are small text files placed on your device when you visit our website. They help us improve functionality, analyze website usage, and show relevant advertising.

Essential cookies: Necessary for the website to function properly and cannot be disabled.
Analytical cookies:
Help us understand how visitors use our website (e.g. via Google Analytics) to improve performance and user experience.
Marketing cookies:
Used to track visitors across websites and display relevant advertisements via platforms such as Google Ads and Meta (Facebook & Instagram). Marketing cookies are only placed with your consent.

When you first visit our website, you will be asked to provide consent for the use of non-essential cookies. You can manage or withdraw your cookie preferences at any time via the cookie settings on our website.

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of the website after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@faeora.com